Apple Mac
MacBook, iMac & Mac Mini
Tranquil IT · Computer & device repairs
Computer, laptop & device repairs.
From shattered screens and dead batteries to complete OS failures and critical data recovery. Trust your PC, Mac, iPhone, or Android device to professional systems engineers at our Stansted Mountfitchet workshop.
Prefer to book by phone? Call 01279 658 331.
On this page
Overview
Enterprise-Grade Technical Repair
From shattered screens and dead batteries to complete OS failures and critical data recovery. Trust your PC, Mac, iPhone, or Android device to professional systems engineers at our Stansted Mountfitchet workshop.
Multi-Platform Diagnostic Experts
We possess the tooling, schematics, and expertise to restore hardware across the entire ecosystem of modern devices.
Windows PC
Desktops, Laptops & Workstations
iOS Devices
iPhone & iPad Repairs
Android
Samsung, Google Pixel & Tablets
Comprehensive Repair Solutions
From physical hardware replacement to complex file system recovery, we treat your personal and business devices with strict confidentiality and care.
Smashed Screen Replacement
We supply and fit high-quality, OEM-standard replacement screens for laptops, tablets, and smartphones. We clear broken glass safely, restore touch-digitizer functionality, and return your device to pristine condition quickly.
Battery Replacement
Is your device dying within hours or shutting down randomly? Lithium-ion batteries degrade over time. We safely extract swollen or dead cells and install brand-new, chemically stable batteries to restore all-day performance.
OS Repair & Virus Removal
Stuck in a boot loop? Blue Screen of Death? We perform deep-level operating system repairs, registry rebuilds, and aggressive malware/virus eradication without needlessly wiping your personal data.
Critical Data Recovery
When a hard drive fails or a device is severely liquid-damaged, do not panic. As an enterprise IT provider, we utilize advanced forensic software and hardware mounting tools to retrieve lost photos, documents, and business files securely.
YOUR PRIVACY SECURED
Why Trust an Enterprise IT Firm with Your Repair?
Handing your personal phone or computer to a high-street kiosk can be daunting. Your device contains sensitive banking apps, private photos, and confidential business emails.
Your device can contain personal and business information. Our engineers explain the repair process, agree the work and handle your equipment with care. Tell us about sensitive data or access requirements before your appointment.
How to Get Your Device Fixed
Choose the method that works best for your schedule. We operate on a strict booking basis to ensure rapid turnaround times.
HQ Drop-Off
Book a 15-minute intake slot. Bring your broken device directly to our Stansted Mountfitchet headquarters. An engineer will assess the damage, book it into our secure repair queue, and provide an estimate.
Tranquil IT HQ Unit 3, The Alcorns, Cambridge Rd Stansted Mountfitchet, CM24 8DF
Collect & Repair
Can't make it to our facility? No problem. Book a local collection. One of our 100% electric zero-emission fleet vehicles will come to your home or office, securely collect the device, and return it once repaired.
Collection Service Area Stansted, Bishop's Stortford, Harlow, Sawbridgeworth and immediate surrounding villages.
Before your repair appointment
What happens at the appointment?
The appointment starts the assessment and repair process; it is not a promise that the repair will be completed during that visit. Tell us the symptoms, device model and any important data concerns when you book.
Can you collect my device?
We offer local collection around Stansted Mountfitchet, Bishop’s Stortford, Harlow, Sawbridgeworth and nearby villages. Request a collection and wait for our team to confirm the arrangements.
Can you help with lost data?
Tell us what happened before trying further repairs. Recovery options depend on the device, the failure and any encryption. We assess the situation before recommending a course of action; recovery is not guaranteed.